Tyler login screen doesn't load, page blank
Description of Issue
Trying to login doesn't take you to the Tyler Identity login page, it will spin as if loading.
Context
- Tyler HUB
- Tyler Identity
- Software as a Service (SaaS)
- Tyler Systems Management (TSM)
Cause
Sometimes the xxxx<env>.tyleridatos application pool gets hung up and it needs to be restarted to restore functionality.
Resolution
Please contact Tyler Systems Management
Additional Information
This could affect any product that uses Tyler ID for authentication.