/
Unlink Vendor from Vendor Access
Unlink Vendor from Vendor Access
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Unable to unlink vendor after rejection in Workflow
Context
Vendor Access (VA)
Enterprise ERP (EERP)
Cause
An email address username becomes unusable if a new vendor registration is submitted but then rejected in EERP workflow
When rejecting a VEA contact triggered from a New Vendor Registration, the VendorRemittanceContact record was deleted, which severs the relationship between a Tyler Identity user and a Vendor with no other means of making that connection
Resolution
Contact Tyler Systems Management Support or submit a case via the Online Support Client Portal for additional assistance
Additional Information