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Employee Update processed twice

Employee Update processed twice

Description of Issue

The employees were only paid once and only one deposit was made but the accumulators for those employees were updated twice.

Context
  • Enterprise ERP
  • Payroll
  • Employee Accumulators
  • Employee Accruals
  • Employee Accrual History
Cause

Resolution

Duplicated information will need to be removed. Employee Accumulators can be updated manually. To fix Accrual History, process an Accrual History Import.

Additional Information

Employee Accrual History Import Process

Accrual History Import Document: Accrual History Import: Versions 2021 and higher

How to Manually Update Accumulators


Please contact Payroll Support with any questions. 





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