Employee Update processed twice

Description of Issue

The employees were only paid once and only one deposit was made but the accumulators for those employees were updated twice.

Context

Enterprise ERP
Payroll
Employee Accumulators
Employee Accruals
Employee Accrual History

Cause

Resolution

Duplicated information will need to be removed. Employee Accumulators can be updated manually. To fix Accrual History, process an Accrual History Import.

Additional Information

Employee Accrual History Import Process

Accrual History Import Document: Accrual History Import: Versions 2021 and higher

How to Manually Update Accumulators

Please contact Payroll Support with any questions.