Update or Edit Customer Name

Description of Issue

Need to update or edit a Customer Name. 

Context
  • Accounts Receivable
  • Customers (arcstmnt)
Cause

A Customer Name needs to be updated or edited. 

Resolution
  1. Navigate to the Customers program either by searching or via the following path: General or Property Revenues > Accounts Receivable > Setup > Customers
  2. Click Search.
  3. Enter the Customer Number in the Customer ID field.
  4. Select the Names and Addresses tab.
  5. Click the Folder Icon next to the Names field. 
  6. Select the desired Name to update or edit from the list of Customer Names. 
  7. Click Update.
  8. TAB to the First, Middle, Last, Suffix, and Full Name field and make any updates or edits as needed. 
  9. Click Accept when all updates or edits have been made. 
Additional Information

Additional resources for working in Customers can be found here: Master Article - Customers