Single User Cube Connection Card Hyperlinks Showing Error - Authorization Has Been Denied For This Request

Description of Issue

The Cubes card on my Hub page does not load correctly. It displays the description and odc file separately. When I click on either, I receive the error: {"error":{"code":"","message":"Authorization has been denied for this request."}}

Context
  • Tyler Hub
  • Cards
  • Munis Reporting Page
  • Cubes
  • Cube Connection Card
Cause

Lack of permissions

Resolution
  1. Update affected user cubes permissions using these steps How to grant permissions for user to access Cubes
  2. Add a new cube connection card to the user hub page using these steps Add Cube Connections Card to Tyler Hub
    1. Open Hub Environment.
    2. Click on the Edit Content button on the left task bar of Tyler Hub.
    3. Click Browse Content or Add Card.
    4. Search for Cube Connections.
      1. If you selected Add Card, select Add Card From Library then search for Cube Connections.
    5. Check the Cube Connections box and click Add Cards.
    6. Before saving the changes, remove the previously added cube connection card.
    7. Click Save on the top right.
  3. Test
Additional Information

Please review the Master Article - Cubes Reporting with Excel for all Cubes related topics.

Please review Master Article - Tyler Hub for all related topics.