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Longevity Pay not calculating correctly

Longevity Pay not calculating correctly



Description of Issue
  • Longevity Pay is calculating as zero
  • Longevity Pay is not calculating correctly
  • Entered an amount into Period Pay in Employee Job/Salary, but it reverts to zero when it is saved
Context
  • Payroll
  • Employee Job/Salary
  • Pay Master
  • Longevity Tables
  • Employee Master
Resolution

Longevity pay types pull rates from the Longevity Table defined on the Pay Master. 

Can view the rates on the longevity table:

  1. Access Pay Master (Payroll > Payroll Setup > Pay Master)
  2. Search for the pay type code
    1. Note the longevity table number defined in the Longevity field
  3. Click Longevity in the toolbar
  4. Search for the Longevity table
Cause

Longevity Date on the Employee Job/Salary record, does not align with appropriate Service Level on Longevity Table based on Service Date in Employee Master.

Additional Information
  • Service time for longevity is calculated based on the number of months between the Service Date in Employee Master and the Longevity date in Employee Job/Salary. 





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