Action Entry Error - Munis pmactpen Unable to start a database transaction, status -535 ISAM - 1

Owned by Knowledge Assistant
Last updated: Feb 01, 2024 by Moriah Yorkey
1 min read


Description of Issue
  • Why am I getting a Munis (pmactpen) Unable to start database transaction error in Personnel Action Entry?
  • What's causing this Munis (pmactpen) Action Entry error?
Context
  • Munis
  • Human Capital Management (HCM)
  • Personnel Action Entry
Cause
  • Cause is undetermined
  • Cause is believed to be server connectivity issues with the Munis database
Resolution
  • This will typically self-resolve afterward upwards to 8-12 hours


  • To help self-resolve you can take the below steps
    1. Sign out of Munis
    2. Clear browser cache
    3. Restart your PC
    4. Remain out of Munis for upwards to 20 minutes to allow the database to recognize
    5. Sign back into Munis and re-attempt the post
Additional Information
  • Please contact Munis Human Resources Support if this error happens frequently