Discounts did not calculate on Real Estate prepayments

RE prepayments didn't calculate discount.

• Munis
• Property Tax Billing
• Real Estate
• Prepayments

There is a discount start date populated on the payments tab within Accounts Receivable Category Specific Settings. The majority of the prepayments have an interest effective date prior to the discount start date and the system will not calculate the discount amount.

The first step is to change the discount calculate method:

1. Navigate to General Revenues > Accounts Receivable > Setup > Accounts Receivable Settings
2. From the program, select Cat Specific from the ribbon
3. Using the arrows, navigate to Real Estate
4. Select the Discounts tab
5. Select Update from the ribbon, then remove the the discount start date

Reverse the batch of prepayments

1. Follow these instructions to reverse the prepayments through Payment Batch Reversals

Scripts to reset the prepayments

1. Munis Tax Support will need to run scripts to reset the prepayment so the system will be able to apply them again.

Reapply the prepayments

1. Navigate to Property Revenues > Property Tax Billing > South > North Carolina > Collection Processing > Apply Prepayments