Mass acknowledge all workflow notifications for users

• System Administrator wants to purge all workflow notifications for a user
• Can I clear all the workflow notifications for a user?
• Unable to clear a notification

• Workflow
• Business Rules
• Notifications

• User has left company and site needs to clear existing notifications to adjust user status and setup
• User has not stayed on top of acknowledging notifications and has reached max system can hold, no longer receiving new notifications
• User does not want to manually acknowledge each notifications manually

To acknowledge all pending notifications for a user:

1. Browse to System Administration > Security > User Attributes
2. Search the User ID
3. Select the Workflow Detail tab
4. Select Mass Acknowledge Notifications
5. Click Select, then Select All, and Accept
6. Click Execute
7. In the pop-up window, Yes.
8. In the Successfully Acknowledged Notifications pop-up window, OK

Acknowledged notifications will be removed from the user's pending workflow and a record of the acknowledgement will be saved in Match History.
How to mass acknowledge notifications for employees