Users receive the errors Exception Type Failed to release journal and Failed to rollback transaction after approval process error when releasing transactions into workflow

Description of Issue

Users receive the errors Exception Type='Application Message =Failed to release journal and Exception Type= Application Message= Failed to rollback transaction after approval process error when releasing transactions into Workflow.

Context
  • General Journal Entry/Proof 
  • Invoice Entry
  • Requisitions
  • Contracts 
Cause


Resolution

Please contact Munis TSM/SAAS Support as GAS services will need to be reset.

Additional Information