Description of Issue

I have an employee where the available balance does not match the running balance.

Context

Cause

Resolution

Process Accrual Rebuild

In Employee Accruals (Payroll>Accrual Processing>Employee Accruals), Search for the employee and accrual type experiencing the issue.
Click History in the ribbon.
Locate the most recent accrual history record defined with a reason code of 8 - SOY ADJUSTMENT, and note the Start Date.
Return to your Tyler Menu and navigate to: Human Resources/Payroll > Payroll > Payroll Administration > Payroll Implementation Functions. Click Rebuild Accruals.
Click Define and key in the Employee Number. The Accrual Type will be defined in both accrual type fields (example 1 to 1).
The noted start date on the SOY record from accrual history (Step 3. above) will be defined in the From Date field and enter 12/31/9999 for the To Date.
Click Execute to synchronize the running and available balance.
An additional accrual history record for earned, or used time may be required to adjust the balance as need be.

Additional Information

Accrual Rebuild
If the synchronized balance is not what is needed, can then enter an accrual history to record to adjust the earned or used hours. There is information how to add an accrual history record at Manually adding accrual used or earned history record.

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