Description of Issue

Longevity Pay is calculating as zero
Longevity Pay is not calculating correctly
Entered an amount into Period Pay in Employee Job/Salary, but it reverts to zero when it is saved

Context

Payroll
Employee Job/Salary
Pay Master
Longevity Tables
Employee Master

Resolution

Longevity pay types pull rates from the Longevity Table defined on the Pay Master.

Can view the rates on the longevity table:

Access Pay Master (Payroll > Payroll Setup > Pay Master)
Search for the pay type code
1. Note the longevity table number defined in the Longevity field
Click Longevity in the toolbar
Search for the Longevity table

Cause

Longevity Date on the Employee Job/Salary record, does not align with appropriate Service Level on Longevity Table based on Service Date in Employee Master.

Additional Information

Service time for longevity is calculated based on the number of months between the Service Date in Employee Master and the Longevity date in Employee Job/Salary.
- Then adding any amounts entered in Other Service field on the Payroll tab of Employee Master.
- Calculating Longevity Service Months

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