Field Work does not populate the work order Request received on date
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Work orders created from Field Work are missing values in the Request received on field found in Work Order Management
Context
- Tyler EAM
- Version 2019.1
Cause
Resolution
Install MUN-418614 for 2019.1.22.2053
Workaround:Â Create work orders in Work Order Management, or update the Request received on field if the work order was already created from Field Work
Additional Information