Master Article - Workflow Approvals not updating

Description of Issue

When attempting to approve timecards, supervisor enters in initials, selects approve, screen refreshes and the time card remains unapproved or partially approved. 

Context
  • Time & Attendance
  • ExecuTime
  • WorkFlow
  • Time Approvals
  • Employee Time Summary
Cause

Typically caused by an connectivity issue.

Additional Information