Over-short adjustment process selects $0 bills





Description of Issue

The over-short adjustment process is selecting bills that have $0 balance



Context
  • Munis

  • Accounts Receivable

  • Over-short adjustment process (arwrtoff)

  • 2019.1+



Cause

In versions 2019.1+, bills now have a flag that tells programs if the bills are unpaid, paid in full, or overpaid. When first upgrading to a V2019.1+, this flag may be falsely reporting a credit balance or unpaid balance.



Resolution

Attempting to process the bills through the over-short adjustment process, the system will skip the bills and reset the unpaid balance flag.



Additional Information