Description of Issue

How do TID-W accounts tie to Employee Access?

Context

Cause

Informational

Resolution

TID-W account information is managed in the Admin Center.
1. Log into the site's Admin Center and select the Manage Users tab
Records can be imported manually, added, or set to sync with an active directory
Every employee who uses Employee Access will need a record in the Admin Center otherwise they cannot log into Employee Access

Additional Information

Master Article - Admin Center

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