Tyler Content Manager Server Connection Warning - peer certificate



Description of Issue

Site is getting Tyler Content Manager Server Connection Warning, Peer certificate is issued by a company not in our CA list, Tyler Content Manager web service call encountered: error:000000:lib(0):func(0):reason(0).



Context
  • Tyler Content Manager (TCM)

  • SSL Certificate

  • Web service

  • Connection error

  • TSM SaaS

  • Hosted

  • Peer certificate



Cause

The SSL certificate for Apache Tomcat has been changed and the entry in the server.xml file needs to be updated with the new name or path to the certificate.



Resolution

Contact TSM SaaS Support for assistance.



Additional Information