GBI Workflow Status of E for Error

Owned by Knowledge Assistant
Sept 19, 2023
1 min read



Description of Issue

Batch of Invoices has a Workflow status of E and a Comment of Error



Context

  • Workflow

  • EERP

  • General Billing Invoicing

  • SaaS Outage

  • Server Connectivity



Cause

SaaS Outage or other source of server miscommunication/instability results in Workflow process being interrupted, causing the Workflow Status to change to E - Error



Resolution

Contact EERP/Munis General Billing Support for further assistance and next steps



Additional Information