A valid value must be entered error when adding a Department Code to a user in User Attributes



Description of Issue

Adding a Department Code to a user in User Attributes and the Department Name shows as *UNKNOWN* and the error A valid value must be entered displays at the bottom of the screen



Context

User Attributes

System Department Codes



Cause

Department Code missing from System Department Codes



Resolution

To add a new department, go to:

System Administration > General Administration > System Department Codes

  1. Add

  2. Enter Code, Description, and Short Desc

  3. Accept

Once added, this code can now be selected as a Department Code in User Attributes.



Additional Information