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How to update the time of IVR batches

How to update the time of IVR batches



Description of Issue

The pay vendor's batch opens and closes at different times than the batches in Munis.  



Context
  • MUNIS

  • IVR

  • Payment Entry

  • UBCIS



Cause

The IVR settings have not been updated appropriately



Resolution

Go to Property Revenues>Accounts Receivable>Setup>Accounts Receivable Settings>Other Options Tab

  1. Click Update

  2. Under IVR go to New batch times for day's payments

  3. Time 1-4 using military time enter the time you would like a new batch to open.  

  4. Click Accept 



Additional Information

If only one batch per 24 hours is required only fill out Time 1