504 Gateway Time Out When Launching Tyler Hub

Owned by Knowledge Assistant
Mar 29, 2023
1 min read



Description of Issue

Tyler Hub page displays 504 Gateway Time-out



Context

  • Tyler Hub

  • Munis

  • Server CPU/Memory usage 



Cause

The IIS worker processor is consuming CPU causing the server to run incredibly slowly and causing the hub site to error out



Resolution

Please create a case with TSM Saas for further assistance in the Support Portal



Additional Information