How Do Clients Access the MSS Hosting Page

Owned by Knowledge Assistant
Jan 19, 2023
1 min read





Description of Issue

A site would like to know how to access their MMS/VSS/CSS/ESS Hosting page



Context

  • Tyler Hosted SaaS

  • AWS Hosted SaaS

  • ESS

  • MSS

  • VSS

  • MSS

  • Hosting 



Cause

Informational



Resolution

The URLs for a site's MSS Hosting pages can be found in their site report - if assistance is needed locating these URLs, please contact TSM SaaS.

  1. Access to the MSS Hosting pages is granted by the MSS Admin role in Cloud Admin

    1. Log in to Cloud Admin

      1. Tyler-Hosted Cloud Admin: https://muniscloud.tylertech.com/

      2. AWS-Hosted Cloud Admin: https://muniscloud.tylerhost.net/

    2. Navigate to User Account Management → Manage User Accounts → View Details 

    3. Under Group Membership, select MSS Admin

      1. If this option is missing, please contact TSM SaaS to have it added

  2. Navigate to an MSS Hosting URL and log in with Cloud Admin credentials (ex. 1234jdoe)



Additional Information