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Unable to Approve Pending Request
Unable to Approve Pending Request
Description of Issue
When attempting to approve a time-or/hours request, the page refreshes, however the request is still pending.
Context
Time & Attendance
ExecuTime
Time-off Request
Hours Request
Cause
The Time Entry Position Update job edits the time entry which modifies the original copy that was sent to workflow and creates a new pending entry that is not referenced in the contract data.
Resolution
To be able to approve the request:
Select Supervisor Actions
Select Manage Time-off or Mange Hours Request
Check the box for the request in question
Select Reset to Pending
Check the box for the request in question
Select Approve
Additional Information
, multiple selections available,
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