Receive a false error when adding time and labor to work orders auto converted from an ESS or ESR Request in the Field Sheet App

• Receive a false error when adding time and labor to work orders auto converted from an ESS or ESR Request in the Field Sheet App

• Users receive an error: User does not have permissions to maintain work orders with this servicing/requesting department combination despite having the necessary data access permissions

• Enterprise Asset Management

• EAM 

• Enterprise Service Requests 

• ESR 

• Employee Self Service 

• ESS

Defect 

Resolved with tickets listed in Error occurs when adding time and labor in the Field Sheet app despite having the proper permissions and data access

Workaround: Use Field Work or Work Order Management to add Time/Labor to the work order