Bid Central and Items programs sometimes get stuck on Loading

• Bid Central & Items programs sometimes gets stuck on the Loading screen when launching

• Bid Central & Items programs open to a blank page and no errors are received

• .NET Applications

• App Pools

• MunisNet

• Bid Management

• Inventory Management

• The MunisNet app pool is hung up and needs to be restarted

• Development is researching why the MunisNet app pool is getting hung up under MUN-465053

  • This issue may have been resolved by the tickets listed in Error initializing the application when opening Purchase Order Receiving

SaaS Clients: Please reach out to TSM SaaS in the Client Support Portal to restart the MunisNet app pool

OnPrem Clients: 

1. Access the Munis Application Server and open IIS

2. Navigate to <MUNAPPSERVER> → Application Pools

3. Search for XXXXxx.munisnet

4. Right-click the app pool and select Recycle

5. Verify that Bid Central/Items is no longer stuck on loading

How to Recycle an Application Pool in IIS