Enterprise Service Requests are not closing when work order is completed - Due to missing TCCSYNC and TCCTYPE URLs
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Description of Issue
Enterprise Service Requests are not closing when a work order is completed due to missing TCCSYNC and TCCTYPE URLs
Context
Enterprise Asset ManagementÂ
EAMÂ
Tyler 311
Enterprise Service RequestsÂ
ESR
Cause
TCCSYNC and TCCTYPE URLs have not been added to the Application Storage programÂ
Resolution
Add TCCSYNC and TCCTYPE URLS to the Application Storage programÂ
Review How to setup Application Storage for Enterprise Service Requests for more information on how to setup Application Storage for Enterprise Service Requests
Additional Information