Deposit amount in BRM is different from journal amount

Owned by Knowledge Assistant
May 02, 2022
1 min read



Description of Issue

CRP journal was posted to the GL but the full amount is not pulling into Bank Reconciliation Manager



Context

Bank Reconciliation Manager, BRM



Cause

The deposit batch includes one or more receipts that were reversed. Reversed receipt amounts do not pull into Bank Reconciliation Manager. This is expected functionality and no corrective action is needed. 



Resolution

Confirm the status of the receipts to determine if there are any reversals in the batch. 

1. Navigate to Receipt Inquiry:  General Revenues > Accounts Receivable > Inquiries and Reports

2. Search by the Year, Period and Journal Number fields on the Right hand side of the program screen. 



Additional Information