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Applicant Master merge error Invalid Transaction Structure
Applicant Master merge error Invalid Transaction Structure
Description of Issue
- We are trying to merge two applicant records that are duplicated but are receiving an error stating "Invalid Transaction Structure"
Context
- Munis
- Human Capital Management (HCM)
- Recruiting
- Applicant Master
Cause
- The database has locked the records involved
- This occurs when a user is accessing one or both records in an Update mode
Resolution
- To resolve, wait upwards to 24 hours to re-try the Merge function in Applicant Master
- If this does not resolve the issue, please reach out to Munis Human Resources Support and reference this case
Additional Information
- Please reach out to Munis Human Resources Support with any additional questions
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