Multiple User Names in Okta

The user has changed names in Munis but still logs in as an old user name.

• TID-W

• Munis

• Tyler Hub

Each user in Munis must have a unique email address that matches Okta login.

1. Have the user log into Tyler Hub.

2. Select View Profile in upper right-hand corner.

3. This is the email associated with the user account.

4. The client must make a new matching email in both Munis and Okta for each user.

Please review the Master Article - Tyler Hub for all related topics.