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Tyler 311 failure notification emails are not sending

Tyler 311 failure notification emails are not sending



Description of Issue

Tyler 311 failure notification emails are not sending



Context
  • Enterprise Service Requests

  • ESR

  • Tyler 311



Cause

Defect



Resolution

Corrected in ESR/Tyler 311 version 2024.2.0

Workaround: There is currently no work around for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Assets and Civic Support 



Additional Information