Account master unknown error on fetch when searching or adding
Description of Issue
Error when trying to search or add in Account Master
Unknown error on fetch - status: -400 ISAM -1 Additional information concerning a status error of -400: Fetch attempted on unopen cursor.Â
Context
Account Master
glmstmnt
Cause
Active Set Sort Order Definition includes duplicate or blank segments
Resolution
Update the Active Set Sort Order DefinitionÂ
Munis > Financials > General Ledger Menu > Set Up/Chart of Accounts > Account MasterÂ
Click Search
Click Sort By SegmentÂ
Update the Active Set Sort Order dropdowns to remove any duplicate or blank segments
Click Accept
Additional Information