Resolution

The employee number may not be updated.

If the employee has not been processed through any payrolls, you may delete and re-add the Employee Master record with the correct employee number.

If the employee has been processed through a payroll, you cannot delete the Employee Master record. What we suggest is inactivating the current Employee Master record. Then adding a new Employee Master record with the correct employee number. When process the W-2s, select the option to Combine Employee Numbers by SSN.

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