Remote Access To Mobile Interface

Description of Issue

Employees are receiving a message that they do not have access to sign in via the Mobile URL.

Context

Cause

The employee remote access to the Mobile Interface was set to Deny.

Resolution

To enable remote access of the Mobile Interface:

Select System Admin
Select UI Environment Flags
Select Admin
Select Employee Mapping Table
For the remoteApplicationAccessMobile, it should read as follows
1. Boolean, True, Yes, Yes, Blank Field, Boolean
Select Save
Select Tyler Integration
Select Run This Entry for the Employee Import to update the flag

Additional Information

Knowledge Assistant