Master Article - Upgrade to General Availability
Description of Issue
We are looking to upgrade to the latest General Available release of Enterprise ERP (Munis) how do we proceed?
Context
- Upgrade
- Project Management
Cause
Client upgrading to a General Availability release, depending on the amount of Tyler products the planning and testing time may be substantial.
Resolution
Tyler Community > Upgrade Resource Center
- Phase I
- Phase II
- Phase III
Planning
- Upgrade Checklist - Tyler Software Update Best Practices
- Major benefits of upgrading
- Target date for upgrading from 11.3
- Recommended version if on Version 11.3
- Server requirements for Version 2021.1
- Supported Browsers in the new version
Considerations
- Internal Upgrade Project Management Plan
- Upgrade Technical General Considerations
- Upgrade and Tyler ID
- Enterprise ERP Compatibility Matrix
- PACE Available for Upgrades
Testing and Go-live
Additional Information
- TylerU > Connect 2020: Your First Munis Upgrade - 11.3 to version 12
- Tyler Community requires an active Client Support account, please review our document on how to Register for Support Access on Tylertech.com and how to Access to Tyler Community