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Entered cash account being overridden on Payment Receipts
Entered cash account being overridden on Payment Receipts
Description of Issue
Cash account being overridden on payment receipts
Incorrect cash account being used on receipts
Context
Munis
2018.1+
Accounts Receivable
Payment Methods
Cash Account
Cause
The cash account entered/used is being overridden during the entry of payment receipts due to override settings in the Payment Methods program.
Resolution
Update and/or clear cash override account
General Revenues>Accounts Receivable>Setup>Payment Methods
Hit the arrows to scroll through Payment Methods
Review the Cash Account field
Click Update
Enter or Delete Cash Account
Click Accept
Repeat steps 2-6 to correct other Payment Methods
Additional Information
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