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Lorton A-Qua Mailer connection issues
Lorton A-Qua Mailer connection issues
Description of Issue
Connect button in Lorton A-qua Mailer is black
Context
A-Qua Mailer
Lorton
Forms
Cause
A-Qua Mailer has lost connection
Resolution
Check to see if the Connect button is black
Check to make sure the workstation is connected to the internet
Try saving your mail list and restarting the application
From a web browser, attempt to go to http://ws.lortondata.com/ to confirm you can connect to the network from the workstation
Confirm that the firewall is not blocking the application's ability to connect to the network
If none of the above work, contact Tyler Forms Support for assistance at 800-772 -2260 x3806
Additional Information
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