How to redistribute billed credit lines to unpaid lines on invoices





Description of Issue

How to redistribute billed credits on invoice

Need to redistribute credit lines to other unpaid lines



Context
  • Munis

  • 2018.1+

  • General Billing

  • Adjust Invoices

  • Mass Redistribute Credits



Cause

General Billing Invoice were billed with a credit line that needs to be redistributed to unpaid charge lines



Resolution

In Adjust Invoices, the Mass Credit Redistribution option redistributes credits between the lines of a user-defined set of invoices

  1. General Revenues>General Billing>Adjust Invoices

  2. Click Add

  3. Verify batch details

  4. Click Accept

  5. Click Search

  6. Enter Invoice details

  7. Click Accept

  8. Click Mass Redistribute Credits

  9. Click Define

  10. Enter Invoice details

  11. Click Accept

  12. Click Select

  13. Click Process

  14. Choose Back

  15. Click Release Adjustment

  16. Choose report output

  17. Click Back

  18. Click Post Batch

  19. Choose report output



Additional Information