UB Clearing Account not used in 2017.1 and beyond

Owned by Knowledge Assistant
May 12, 2021
Description of Issue

UB Clearing Account not updated during credit transfers in 2017.1+

Context
  • Munis
  • Utility Billing CIS
  • Accounts Receivable
Cause

When transferring credits the UB Clearing account is not being used.

Resolution

In 2017.1 and beyond the UB Clearing account is not used for moving credit amounts, instead the Transfer Clearing Account (located in AR Settings → Other Options) is used.

Additional Information