Error during workflow changes

Description of Issue

We have one user who goes to submit time on ESS and gets an error message stating Your time was saved but not submitted
The exception log reads with the error error during workflow changes

Context

Cause

The supervisor's User Attributes record does not have their employee number value assigned to the Employee No. field
The Munis User ID field in ESS is referencing the wrong User Attributes record in Munis

Resolution

To review, navigate to the program User Attributes
- Menu > System Administration > Security > User Attributes
Click Search and locate your supervisor's record
Review the field Employee No. to ensure the correct employee number is assigned
Click Update to make any changes and Accept to save those changes

To review the Munis User ID login to ESS and navigate to User Administration
- Employee Self Service > Home > Administration > User Administration
Search and locate the issue supervisor
Click Edit to review
Review the Munis User ID field and ensure this matches with the correct User Attributes record in Munis
If needed you can Sync the ESS account again to do so you must remove the definition
Click Update to save your updates
Click Sync to have ESS automatically update with the correct Munis User ID

Additional Information

Knowledge Assistant