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Error during workflow changes
Error during workflow changes
Description of Issue
- We have one user who goes to submit time on ESS and gets an error message stating Your time was saved but not submitted
- The exception log reads with the error error during workflow changes
Context
- Munis
- Human Capital Management (HCM)
- Employee Self Service (ESS)
- Time Entry
- Workflow
Cause
- The supervisor's User Attributes record does not have their employee number value assigned to the Employee No. field
- The Munis User ID field in ESS is referencing the wrong User Attributes record in Munis
Resolution
- To review, navigate to the program User Attributes
- Menu > System Administration > Security > User Attributes
- Click Search and locate your supervisor's record
- Review the field Employee No. to ensure the correct employee number is assigned
- Click Update to make any changes and Accept to save those changes
- To review the Munis User ID login to ESS and navigate to User Administration
- Employee Self Service > Home > Administration > User Administration
- Search and locate the issue supervisor
- Click Edit to review
- Review the Munis User ID field and ensure this matches with the correct User Attributes record in Munis
- If needed you can Sync the ESS account again to do so you must remove the definition
- Click Update to save your updates
- Click Sync to have ESS automatically update with the correct Munis User ID
Additional Information
- Please reach out to Munis Human Resources Support with any additional questions
, multiple selections available,
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