Work Order Number not populating when adding new record in Field Work

Description of Issue
  • Work Order Number +1 button is grayed out when adding a new work order in Field Work
  • When Auto fill work order number role permission is enabled, the work order number is not defaulting in when adding a new record in Field Work
Context
  • Tyler EAM
  • Version 2020.1
Cause


Resolution

Resolved by getting up to date on code

Workarounds:

  • Work order number can be manually entered
  • Work order number is functioning correctly in Work Order Management 
Additional Information