Account Inquiry shows extra segments in the Acct field


Description of Issue
  • When entering an Org and Object code in Account Inquiry for a balance sheet account, the full account number is expected to only include an org and object code, but has middle segments with zeroes.
  • The Acct field in Account Inquiry has extra segments between the Org and Object segments.
Context
  • 11.3
  • Account Inquiry
  • glmaskup
Cause

Account structure displayed in Account Inquiry is not matching GL Settings segment structure.

Resolution
  • Please contact Munis Support to see if running a utility to update the full account structure resolves the issue in Train or Test. 
  • If the Acct field looks correct in Account Inquiry after the utility runs, the utility can be run in Live when users are off the system. 
  • We recommend saving a backup of the Live database before the utility is run in Live.
Additional Information