Work Manager does not initially populate UB customer info
- Knowledge Assistant
Owned by Knowledge Assistant
Oct 21, 2020
1 min read
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Description of Issue
Work Manager does not initially populate UB customer info
Context
- Tyler EAM
- Utility Billing
- UB
Cause
Resolution
Install MUN-365106 once it's been released
Workaround: UB customer info will display once the work order has been scheduled. Customer info will stay if the work order is unscheduled as well.
Additional Information