The selected Requesting Department did not retrieve any Servicing Departments with associated activities.
Description of Issue
Error received in Create Requests:Â Â The selected Requesting Department did not retrieve any Servicing Departments with associated activities.
Context
- Work Order Management
- Tyler EAM
Cause
Requesting department had not been given access to any activities
Resolution
- In Activity Codes, search for the servicing department/activity code combination. Click Update to select requesting departments in the Requesting Department Access section.
- In Requesting Department Activities, define for the servicing department/activity code combination. Click Select to select additional activities.
Additional Information