The selected Requesting Department did not retrieve any Servicing Departments with associated activities.


Description of Issue

Error received in Create Requests:  The selected Requesting Department did not retrieve any Servicing Departments with associated activities.

Context
  • Work Order Management
  • Tyler EAM
Cause

Requesting department had not been given access to any activities

Resolution
  • In Activity Codes, search for the servicing department/activity code combination.  Click Update to select requesting departments in the Requesting Department Access section.
  • In Requesting Department Activities, define for the servicing department/activity code combination.  Click Select to select additional activities.
Additional Information