W-2 is not printing

I am trying to reprint a W-2 and it is not printing.

• Munis
• W-2 Processing

Employee's W-2 Delivery method field was set to E - PRIMARY EMAIL ONLY.

Update the W-2 Delivery method field to an option that includes printing:

1. Access Employee Master: Payroll > Employee Maintenance > Employee Master
2. Search on the employee
3. Click on Update, and click on the Payroll tab
4. Select any option that includes print:
   1. B - BOTH PRINT AND PRIMARY EMAIL
   2. C - BOTH PRINT AND ALTERNATE EMAIL
   3. P - PRINT ONLY
5. Click Accept
6. Reprint the W-2