Missing cases in online support incidents
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
- Missing tickets
- Cannot see any cases logged this yearÂ
Context
- tylertech.com
- Client Support
- Online Support Incidents
Cause
Case incorrectly flagged for internal use only.
Resolution
Contact any support team for assistance and reference this article.
Additional Information
Please refer to our Master Article - Online Support Incidents for all additional topics.