Resident Access not allowing Other Partial Payment

Owned by Knowledge Assistant
Last updated: Dec 16, 2024
1 min read
Description of Issue

Resident Access Tax Bill allowing to enter an Other Amount but subtotal is not updated. 

Context

  • Resident Access

  • Accounts Receivable

  • Property Tax Billing

Cause

Resolution

Development is currently researching the issue. 

No current workaround at this time.

Contact the appropriate Enterprise ERP Support team, based on billing category, for further assistance. See the following article: How to determine the correct Accounts Receivable support team to assist with an issue.

Additional Information