Missing W-2 for an employee

Description of Issue
  • When I generated W2s, an employee is missing

  • Missing a couple employees in the Employee W-2 screen

Context
  • Enterprise ERP

  • W-2 and 1099-R Processing

  • Generate W-2s

  • Employee Accumulators

Cause

The employee does not have yearly accumulator for FIT, FICA or Medicare with a gross or withholding amount that is greater than $0.00.

Resolution

Add Month 12, Quarter 4 and Yearly accumulator with $0.00 amount and gross in Employee Accumulators for FIT, FICA or Medicare deduction.

  1. Access Employee Accumulators (Payroll > Payroll Administration > Employee Accumulators)

  2. Click Add

  3. Enter the Employee number > Year > Deductions for Accumulator Type > Pay/Deduction code > Frequency M > Cycle 12

  4. Click Accept

  5. Click Add

  6. Enter the Employee number > Year > Deductions for Accumulator Type > Pay/Deduction code > Frequency Q > Cycle 4

  7. Click Accept

  8. Click Add

  9. Enter the Employee number > Year > Deductions for Accumulator Type > Pay/Deduction code > Frequency Y

  10. Click Accept

Then update the Month 12 accumulator and enter Employee Amount, Employer Amount, and / or Employee Gross Amount that is greater than $0.00.

  1. In the Employee Accumulators screen, Search for the Month 12 accumulator that you just added

  2. Click Update

  3. Enter the Employee Amount, Employer Amount and / or Employee Gross amount > $0.00

  4. Click Accept

  5. Select Yes to prompt Do you want to automatically update the other affected accumulators (Quarterly, Yearly, Fiscal, Inception) for this pay/deduction?

Additional Information
  • Once the accumulators have been entered, regenerate the W-2s

  • SIte may want to refresh a non-production environment (Train, Test), and test this before making the changes in live

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