Event notification not received - Due to email address
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Received event notification error when saving a work order: Event notification XXX failed. No email address on record.
Context
- Enterprise Asset Management
- EAM
- System Administration
Cause
User was missing an e-mail address in User Attributes
Resolution
In User Attributes, add e-mail address for the user being notified
Additional Information
Refer to Master Article - Event notification not received for other reasons an EAM event notification may not be received