Munis Email Button does not work

Owned by Knowledge Assistant
Dec 22, 2020
Description of Issue

I click on the email icon in Munis and nothing happens.

Context
  • Munis
  • Dashboard
  • Genero Desktop Client (GDC)
  • HUB
  • Ribbon
Cause

The email button in the Munis Ribbon generates an email with a link to the current record. If no default email program is set for the web browser (or Windows for the GDC) it will not create an email.

Resolution
  • Choose a default email program such as Outlook for Windows if you are using the desktop client.
  • Choose a default email program such as Outlook for your Web Browser if using the web client.
Additional Information