Cancel PO Line Missing in Purchase Order Change Orders

When going in to cancel a PO line the option is not available

• Purchase Order Change Orders

• User Attributes

• User Permissions not set to allow cancelation of PO

• Purchase Order has a pending change order

If the User does not have Close/Cancel Purchase Order data access:

Enterprise ERP>System Administration>Security>User Attributes

1. Search for affected user

2. Accept 

3. Select a Role that gives Purchase Order permissions

4. Edit Role

5. Click Purchase Order folder

6. Under Data access Close/Cancel Posted POs click the folder

7. Set to Full or Limited (by department)

8. Accept

Have user refresh EERP and try the process again.

If User has the Close/Cancel Purchase Order data access:

Enterprise ERP>Financials>Purchasing>Purchase Order Processing>Purchase Order Change Orders

1. Search for Purchase Order

2. Accept

3. If change order exists post change order

   1. Search will yield a result out of 2

   2. Change Order is not none

4. Reattempt the line cancel 

5. Post the change

If the Issue persists, contact  EERP Purchasing Support